As part of an insurance company’s training program, participants learn how to conduct an analysis of clients’ insurability

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QUESTION:

As part of an insurance company’s training program, participants learn how to conduct an analysis of clients’ insurability. The goal is to have participants achieve a time in the range of 30 to 45 minutes. Test results for three participants were: Armand, a mean of 38 minutes and a standard deviation of 3 minutes; Jerry, a mean of 37 minutes and a standard deviation of 2.5 minutes; and Melissa, a mean of 37.5 minutes and a standard deviation of 1.8 minutes.

a. Which of the participants would you judge to be capable? Explain. 

b. Can the value of the Cpk exceed the value of Cp for a given participant? Explain.


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